FAQ: How to sign up for a trip/class/event, check your registration, and cancel your registration

  • January 18, 2019 5:06 PM
    Reply # 7009432 on 4382356

    I need to cancel the Level 1 paddle trip scheduled for Jan 19th. Who is the leader and how do I communicate the cancellation? I need to have better equipment for such rainy conditions. 

  • June 27, 2018 7:23 AM
    Reply # 6345195 on 4382356

    Hi Debra,

    All taken care of.   Thanks for letting us know.  Robin Smith is the Event Manager for the Florence Event, and I've notified her.

    ~Chris Mayou, Events Coordinator

    Last modified: June 27, 2018 4:20 PM | Anonymous member
  • June 26, 2018 10:18 AM
    Reply # 6343457 on 4382356

    I need to cancel my reservation for the Florence trip and I don't know who the event manager is.  Please let me know so someone else can take my place

  • April 19, 2018 10:32 AM
    Reply # 6111075 on 4382356
    Anonymous member (Administrator)

    I will try and remember to include my cell phone number on my pre-trip emails.  Thanks for sharing, Steve.

    Dave Smith

  • March 15, 2018 6:38 PM
    Reply # 5981198 on 4382356

    I need to cancel my registration for the 3/22 Narrows Paddle and don't have Dave Smith's contact info (which is not on the OOPS membership list).  I have a scheduling conflict that I missed.  That means there will be an open slot for another OOPS member.  Thank you.

  • November 13, 2016 9:07 AM
    Message # 4382356
    Anonymous member (Administrator)

    To sign up for a trip/class/event

    • Log into your OOPS membership account.  For families, each member needs to log in and register separately.
    • Visit our calendar and find an event whose title interests you.  Click on that event
    • If the event details look interesting to you,  click the "Register" button in the lower left to sign up
    • Enter your OOPS e-mail address and click "Next"
    • If you are not already logged in, you will be asked to log in at this point.
    • Enter your details for the trip organizer (name, carpooling neighborhood, phone number, emergency contacts) and click "Next"
    • Check your registration information and click "Confirm" if it looks OK
    • You will see a screen that confirms your registration is complete.  Click "Return to Event"
    • Done!

    How to check on who is registered for an event (including yourself)

    • Log into your OOPS membership account.  For families, each member needs to log in and register separately.
    • Find the event on the calendar and click it to open it
    • On the left-hand side, note the "Spaces Left" and "Registered" sections
    • Next to "Registered," you should see a "<number> registrants" link.  If you do not see this link, you are not logged in
      • Click on this to see who is signed up (including, possibly, yourself).
      • If you are already signed up for the event, you will see an "Already Registered" link under the big green "Register" or "Join Waitlist" button.
    • From here you can also click the "Register" button if you want to sign up after seeing who is going, and are not already registered

    How to cancel your registration

    • The short answer is that you need to do this by e-mailing your activity's Organizer.
    • Which also means (poor Organizer) that they need to manually keep track of who registered, and who is on the waitlist, and manually maintain the list of who is actually going (keeping within our Activity Policies).
    • Why is this manual process when signup is so easy?  We don't know, but we think it has to do with the assumption by Wild Apricot that event registrations usually involve money, taxes, etc. and thus cancellations involve moving money around that should be done by an administrator (to authorize payment *from* the club to the cancelling party, etc.).
    • We have put in an enhancement request to make this easier (along with many other clubs).
    Last modified: January 11, 2017 6:14 AM | Anonymous member (Administrator)
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